We are now welcoming applications for the role of Customer Service Liaison at Driftworks Ltd in Birmingham.
This is a first line sales and customer service position.
Driftworks Ltd are looking for someone who:
- Enjoys dealing with people.
- Is super friendly, polite and confident.
- Is calm and patient when under pressure.
- Has very good written English skills.
- Has previous sales / customer service experience. Professional training in this area prefered.
- Has a knowledge of drifting.
- Is familiar with the workings of performance rear wheel drive cars.
- Has a very good working knowledge of wheel offsets and fitments.
- Has a good basic knowledge of car suspension and tuning.
- Can easily commute to Birmingham B11 or doesn't mind moving.
The role will essentially comprise of:
- Answering telephone and email enquiries.
- Compiling special orders for customers.
- Handling Finance Applications.
- Managing sales communications on forums.
- Dealing with face to face sales at the trade counter.
That's the main outline. It’s worth mentioning that you will do a lot of the same thing day in day out, but we'll aim to keep the role fresh and challenging wherever possible.
Salary:
- 16k to 21k p.a dependent on experience.
- + Perks - Cost price on everything we sell - Use of our facilities - workshop etc.
A personal note from me:
That's the Job info, and here's a request from me personally. I'd like everyone to read before applying:
We know Driftworks is generally perceived as a cool, fun place to work. This is true at times, but you are applying for a 9-5:30 DESK JOB. Driftworks Ltd is a 100% professional multi million pound company, that strives to provide it's customers the absolute best service out there. You will be required to WORK HARD to keep our customers happy. Contrary to popular belief, we do not shut down every two days to have a barbecue or go drifting
.To apply:
Please send an e-mail titled 'Customer Service Liaison Position' with no more than one page of the information below to:
jobs@driftworks.com
All applications must be received before 8am 24th April (this coming Wednesday)
- Name
- Age
- DOB
- A brief summary of your education and any relevant qualifications since.
- Previous job roles, with a brief rundown of your responsibilities, achievements and any professional training you have done.
- Give us an idea of your experience of cars (whether from a hands on, or knowledge perspective)
- Are you currently working? What is your availability? (when could you start?)
Many thanks
Phil, James and the rest of the Driftworks Team.
Last edited:
