Waiting on an order

M

Mike@TDSW

Active Member
Hi shop people. I ordered a Hydro handbrake off of you I think around about a week ago now.
I have just found the tracking details and have this report
24 Apr 2009 04:34 Taunton & Bridgwater Parcel held
23 Apr 2009 05:13 Taunton & Bridgwater Parcel held
22 Apr 2009 05:08 Taunton & Bridgwater Parcel held
21 Apr 2009 15:54 Taunton & Bridgwater Returned to depot
21 Apr 2009 15:52 Taunton & Bridgwater Parcel label applied
21 Apr 2009 11:26 Taunton & Bridgwater Unable to deliver, calling card left - 57717456 (landmark = White Door)
21 Apr 2009 08:07 Taunton & Bridgwater Delivery note printed
21 Apr 2009 08:06 Taunton & Bridgwater On vehicle for delivery, using Saturn
21 Apr 2009 07:04 Taunton & Bridgwater Confirmed at depot
21 Apr 2009 06:54 Taunton & Bridgwater Confirmed at depot
20 Apr 2009 20:12 Hub 1 Confirmed at Hub
20 Apr 2009 16:39 Birmingham Central Collected from self-labeller
20 Apr 2009 09:00 Birmingham Central Customer data received
Consignment Shipped e-mail response notification sent
Click to expand...



I havent had any cards or deliveries attempted when I have been here and I have been checking for them (had a card today for clothes delivered)
Do I need to call them or will it of been sent your way by now?
 
Last edited:
weird...
do you have a white front door?
They should try a couple of times though and it doesn't appear that they have.
It'd be worth you giving them a bell tomorrow and see what the score is, they should be able to come out to you and try again.
Give us a shout if we can help,
cheers
 
Thanks James, I do have a white door lol. I phoned them this morning and they were uber apologetic, made no mention of dropping a card and said the driver couldnt find it. Sent it out with the driver and his boss by 11.00 am.
Just removing the wham bar from my teeth haha.
 
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