We're not aware any of you have had problems with the leads??? Aside from Norfy who rang us last week we'd not heard of any of your problems. Now we know, we're going to have words with our lead manufacturer and try and get them made elsewhere!
If anybody EVER has a problem with ANY of our products, no matter how small, just call us!!!!! I'll make sure it gets sorted. It sounds like our leads have gone seriously downhill if there are this many problems, we need to know about problems like this so we can fix them!